Refund/Cancellation Policy

  • Refund Policy

    We give 14 days free Enterprise trial. After Trial you can opt for Monthly Payout.
    So, we don’t give a refund, however, you can exit anytime as payments are monthly.

    Which methods of payment do you accept?

    We take our payments through credit card. So, you can quickly and easily pay using Visa, MasterCard, or Maestro.
    If your organization does not allow credit card payments, please contact us at to arrange an alternative payment method.
    We can issue you with an invoice and accept payment via bank transfer. This option is only available for annual subscriptions. Monthly subscriptions have to be processed via credit card.

    Why are you giving us 14 days free Enterprise trial?

    We want you to be 100% happy before parting with your cash so feel free to create a site with no obligations.
    All our paid plans include a 14-day free Enterprise trial and we don’t ask for payment details until your trial is nearing the end.

  • Do I pay monthly or annually?

    Your credit card will be charged automatically every monthly or yearly.
    Again, you can cancel at any time.
    If you prefer to pay annually offline, you can contact us and we will be happy to help.
    There are no cancellation or other hidden fees.

    Can I cancel later?

    Of course, no problem – Krosswall is a monthly service and you can cancel any time.